Language
Cape Town has a large pool of English speakers who have a cultural affinity with Europe and the UK, as well as an accent that the UK market finds acceptable.
Everest Consultancy & Business Trust Analysis Report (2010)
Everest Consultancy & Business Trust Analysis Report (2010)
Domain skills
- Cape Town’s mature domestic BPO market means we boast a large pool of world-class, experienced skill in the financial services, telecommunications and legal domains.
- South Africa’s domestic financial services industry is large, with over US$300bn in assets under management. It is also innovative and customer-driven, so staff are experienced in working with complex products.
- Our tertiary education system produces large numbers of qualified actuaries, CAs and other specialists annually. Sector-specific programmes in banking and insurance provide intermediate levels of skill.
- South Africa’s data protection laws, products and certifications are similar to those used in the UK and EU, allowing easy transfer of operations.
- The World Economic Forum has ranked South Africa 1st in the world for strength of auditing and reporting standards.
