What We Do

BPeSA Western Cape promotes domestic and international contact centre and BPO investment into Cape Town and the Western Cape. We do this in five primary ways:

  • We provide information to and about the local industry
  • We provide investment facilitation services
  • We co-ordinate training and skills development for the industry
  • We act as a networking body and trade association
  • We are a liaison point between industry members and local, provincial and national governments.

BPeSA Western Cape, originally Calling the Cape, was founded in 2001. We are a public-private partnership jointly funded by the industry via membership fees and by the Provincial Government of the Western Cape.